Browse our products, add items to your cart, then go to checkout. You’ll be asked for shipping address, payment method, and order confirmation. After payment, you’ll get an order confirmation email.

We accept UPI, credit/debit cards, net banking, and other major digital wallets in India. For bulk or B2B orders, we also accept bank transfers — contact sales for details.

Yes, but only before the order is shipped. To request a cancellation or change, contact us via support within 24 hours. Once shipment begins, modifications may not be possible.

Yes. For large orders, we offer special prices. Reach out to our sales team with order size and product codes; we’ll send you a custom quotation.

Currently all payments are handled in Indian Rupees (INR).

Usually 3-7 business days depending on your location. Remote areas may take longer.

Yes, we ship internationally via courier partners. Customer is responsible for customs / duties.

Once your order ships, we’ll email you a tracking link. Made available in the “My Orders” section of both our website and mobile application.

Let us know immediately with your order number and photos if possible. We will investigate with the courier. If it’s our fault, we’ll replace or refund according to our return policy.

If a product arrives damaged, or defective, you can request a return or replacement within 48 hours of delivery. The item must be unused and with original packaging.

Contact support via email or through the site, send us photos, item description. Once approved, ship the item back as per our instructions.

After we receive the return and inspect it (usually 1-2 business days), we’ll process the refund. Funds will be credited immediately to your BrassBlizz Wallet.

Send us photos and order details. We will arrange replacement of the correct item.

Yes. Our valves / fittings etc are manufactured to meet [ISO / other relevant standards]. Each product page shows technical specs (size, material, pressure ratings, etc.).

Check your equipment’s specifications: pipe size, pressure, type of connection. If unsure, contact us with those details, we’ll help you pick the right part.

We offer a 6-month limited warranty on valves sold in India. It covers manufacturing defects. Warranty does not cover damage due to misuse or improper installation.

Currently warranty is valid only for orders delivered within India.

Click on ‘Sign Up’ / ‘Register’ on the site. Fill in your details. You’ll receive an email / OTP to verify your account. Or direct login with mobile number and verify with OTP.

Use the ‘Forget Password’ link. You’ll get instructions via email or SMS to reset it.

Yes. All payments are processed over secure, encrypted payment gateways. We don’t store full card numbers ourselves.

Yes. We provide custom OEM solutions. Send us your specifications: drawings, required performance, quantity. We'll get back with quotes.

For approved business customers, we offer payment terms. Contact sales with trade references / order history.

You can reach us via email support@example.com or phone (+91 9924456664). Support is available MON - SAT (9 AM to 6 PM).

Plot No. 97, GIDC Phase-2, Dared, Jamnagar, Gujarat, India – 361004.